Frequently asked questions

Who is eligible to apply for certification?

Anyone with skills in UI/UX design can apply. Whether you’re a beginner or an experienced designer, our certification process is designed to assess your abilities through practical testing.

What is the process for obtaining a certificate?

The process includes submitting examples of your work, completing an assigned task within a 14-day deadline, and undergoing an evaluation. If successful, you’ll receive a certificate based on your chosen pricing plan.

How long does the evaluation process take?

Our team typically reviews submissions within 7–10 business days after receiving your work. You’ll be notified of your status via email.

What happens if I don’t pass the evaluation?

You have up to three attempts to refine and resubmit your work for evaluation. If your submission still doesn’t meet the required standard after three attempts, you’ll need to reapply with a new application fee. We recommend focusing on improving your skills based on our feedback before reapplying.

What is included in the Premium Pricing Plan?

The Premium Pricing Plan includes a detailed evaluation of your work, personalized feedback highlighting your strengths and areas for improvement, and a physical certificate in addition to the digital version.

Can I upgrade from the Standard to the Premium plan later?

Upgrading is possible before the certification process is finalized. Contact our support team for assistance if you wish to switch plans.

Are there refunds if I change my mind?

Refunds are not available once the process has begun, as significant time and effort go into the evaluation and feedback.

How do I make the payment for certification?

Payment for certification is securely processed through PayPal. After completing your application, you will be redirected to PayPal where you can select your desired pricing plan and complete the payment.

Is the certification recognized globally?

Yes, our certification is designed to be a valuable asset for UI/UX designers worldwide. It’s trusted by employers and clients as proof of practical design skills.

Can I request feedback on my task with the Standard Plan?

The Standard Plan includes a brief evaluation summary. For in-depth feedback, choose the Premium Pricing Plan.

How can I contact support for more questions?

Feel free to reach out through the contact form on our website or email us at [support email].

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